Radiant Skin, One Click Away. Beauty at Your Doorstep.

Do you have some questions?

We are at your disposal 7 days a week!

(+44) 7765-465-226

Monday – Friday: 10:00 am – 8:00 pm
Saturday: 10:00 am – 3:00 pm

Send message

customerservice@beautiebox.co.uk
Orders
customerservice@beautiebox.co.uk
Returns
customerservice@beautiebox.co.uk

Frequently asked question

1. General Questions

Beautiebox is an online beauty and cosmetics store offering a wide range of skincare, makeup, and wellness products.

Beautiebox operates from the UK and ships products both locally and internationally.

No, Beautiebox is an online-only store, allowing customers to shop conveniently from anywhere.

2. Ordering & Payment

We accept major credit/debit cards, PayPal, and other secure payment options.

Orders can be modified or canceled before dispatch. Contact customer support as soon as possible via messaging on whatsapp , email and our online chat.

Yes! We regularly run promotions and offer discounts. Subscribe to our newsletter for updates.

3. Shipping & Delivery

Yes, we offer international shipping. Delivery times and costs vary by location.

UK orders typically arrive within 3-5 business days for orders where the products are in stock , while international orders may take longer depending on the destination.

Once your order is dispatched, you will receive a tracking number via email.

4. Returns & Refunds

You can return unopened sealed items within 14 days for a full refund or exchange. Your orders come in a sealed package for hygiene reasons and once the sealed bag is unopened you can return the item in 14 days .

If your order arrives damaged or incorrect, contact customer support immediately for assistance on our whatsapp messaging or contact us on our website

Email our support team with your order details, and we will guide you through the return process.

5. Product Information

Many of our products are cruelty-free. Check individual product descriptions for details.

Yes, we provide expert recommendations based on your skin type and concerns. All our communication is done via the website chat bot

You can reach us via email or through our website’s contact form.

Fill up the form if you have any question

    Back to Top

    Search For Products

    Product has been added to your cart