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(+44) 7765-465-226
Monday – Friday: 10:00 am – 8:00 pm
Saturday: 10:00 am – 3:00 pm
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Frequently asked question
1. General Questions
Beautiebox is an online beauty and cosmetics store offering a wide range of skincare, makeup, and wellness products.
Beautiebox operates from the UK and ships products both locally and internationally.
No, Beautiebox is an online-only store, allowing customers to shop conveniently from anywhere.
2. Ordering & Payment
We accept major credit/debit cards, PayPal, and other secure payment options.
Orders can be modified or canceled before dispatch. Contact customer support as soon as possible via messaging on whatsapp , email and our online chat.
Yes! We regularly run promotions and offer discounts. Subscribe to our newsletter for updates.
3. Shipping & Delivery
Yes, we offer international shipping. Delivery times and costs vary by location.
UK orders typically arrive within 3-5 business days for orders where the products are in stock , while international orders may take longer depending on the destination.
Once your order is dispatched, you will receive a tracking number via email.
4. Returns & Refunds
You can return unopened sealed items within 14 days for a full refund or exchange. Your orders come in a sealed package for hygiene reasons and once the sealed bag is unopened you can return the item in 14 days .
If your order arrives damaged or incorrect, contact customer support immediately for assistance on our whatsapp messaging or contact us on our website
Email our support team with your order details, and we will guide you through the return process.
5. Product Information
Many of our products are cruelty-free. Check individual product descriptions for details.
Yes, we provide expert recommendations based on your skin type and concerns. All our communication is done via the website chat bot
You can reach us via email or through our website’s contact form.